Frequently asked questions

Am I allowed to bring anything into the test area with me?

Am I allowed to bring anything into the test area with me? No personal items are permitted in the testing area. This includes, but is not limited to, watches, cellular phones, tablets, wallets, purses, backpacks, or brief cases. It is best to arrive at the center without any of these items. However, if you must bring them with you, they will be placed in a locked location prior to the exam and returned to you when you have completed your exam. Food and drinks are also prohibited in the testing area. If you have any medical condition that may require you to consume food or a beverage during the course of your exam, please contact your test sponsor to ask for special accommodation arrangements. Please note that it may be necessary to reschedule your exam appointment in order to arrange your special accommodation in time for your exam.

Where can I get a list of onsite test center locations?

Visit the Kryterion test center locations web page at http://www.kryteriononline.com/Locate-Test-Center. Please contact ktnsupport@kryteriononline.com or visit Testing Center Support if you have questions about available test centers.

What times are available to take the exam?

Testing times are generally available during local business days and hours. For more information on test times, please contact ktnsupport@kryteriononline.com

What is a biometric profile, and why is it necessary for the online testing option?

Biometrics are distinctive and measurable identifiers used to confirm that individuals are who they say they are. Examples can include fingerprint, facial recognition, DNA, palm print, hand geometry, iris recognition, and so on. They are characteristics that make an individual unique. Kryterion uses several types of authentication methods – passwords, keystroke analytics, and facial recognition – to verify the identity of the test taker.

Can I use the built-in camera on my laptop to take the exam online?

No. To take advantage of online proctoring, test takers must use an external webcam that meets the technical requirements of Kryterion. The camera should have a long cord (3–4 feet or 90–120 cm) that can be placed to one side. If the camera doesn’t have a stand, the user must place the camera in an elevated position (1 foot or 30 cm).  

Is there an additional cost for taking the exam online?

No. Test takers must procure their own external webcam that meets Kryterion’s technical requirements.

Can I take the online-proctored exam anywhere?

Yes. However, test takers must adhere to certain requirements. The testing surface must be clutter-free and contain only one computer, one monitor, one keyboard, and one mouse. The camera must be placed so the proctor can see the test taker’s torso, hands, full face, keyboard, and mouse, if a mouse is used. No test aids are permitted in the testing area. Dual monitors are not permitted. Watches, bracelets, and necklaces are not permitted to be worn during testing. Refer to the Kryterion Test Taker Guide for more information.

What other technical requirements are there for online proctoring?

Test takers need to install security software and create a biometric profile at least 48 hours before the exam. Refer to the Online Protcoring Support for more information. 

What if I need to cancel or reschedule my exam?

You can reschedule your exam at no additional charge (within 72 hours of your scheduled test date and time) by logging into your Webassessor account and selecting a new date and time. You may also cancel your exam through your Webassessor account, if you paid by credit card, and receive a full refund, up to 72 hours before your exam. Exams canceled or rescheduled within 72 hours of your scheduled exam time are not eligible for a refund.

How do I request that my LinkedIn Certified Professional certification be displayed on my LinkedIn profile?

When you pass the exam, you will receive a unique link that allows you to add the certification to your profile. If you have questions, please contact us.

How can I join the LinkedIn Certified Professional group?

When you pass the exam, you will receive an invitation to join the Certification group. If you have questions, please contact us

What if I need special accommodation to take the exam?

Please contact us at least 35 days before the date you’d like to take the exam to request an accommodation.

How do you determine who passes the exam?

We determined the passing threshold by using an industry-standard, criterion-referenced methodology that incorporates input from LinkedIn Recruiter experts and psychometricians, as well as statistical analysis of beta testing results.

What if I disagree with my pass/fail status?

Please contact us with the details of your concerns.

Are retakes free?

No, they aren’t.  You can retake the exam after 14 days. A retake fee will apply for each additional attempt.  During this time, we recommend you focus on strengthening your skills. First, review your topic-level scores included in the score report that you will receive after you complete the exam. Then visit the LinkedIn Learning Center and look for the learning modules specific to the skills you need to strengthen.

What if I don’t recertify within the two-year recertification period?

Every two years, you’ll need to recertify to keep displaying the LinkedIn Certified Professional logo and take part in the LinkedIn Certified Professional group. If you don’t recertify by your two-year anniversary, you can regain your benefits by retaking and passing the exam.

How can I recertify?

You can keep you certification status valid by retaking the current exam. You will need to login to our exam registration platform using the credentials you used to create your test taker account. Click on “Schedule an exam” and register for “LinkedIn Certified Professional - Recruiter Recertification Exam”.  You can take the exam at a test center or online.

How much does recertification cost?

Recertification exams are offered at a discounted price of US $149.

What if I don’t remember my login or password credentials?

Click on the “Forgot Password” link on top right of our exam registration platform to reset your password. If you have any questions, please contact us.

What additional LinkedIn certifications are available?

We’re currently assessing whether we need to create additional certifications. As our plans evolve, we’ll share them with the LinkedIn Certified Professional community.

Are all of the questions that are on the exam answered by the training content available on the LinkedIn Recruiter Learning Center?

Although the Learning Center provides a broad range of learning content designed to help you prepare for the certification exam, the exam itself includes questions that go beyond the basic understanding of LinkedIn Recruiter. Many of the questions challenge you to apply and synthesize multiple skills and concepts to solve common recruiting professional challenges. Therefore, you should plan on spending plenty of practice time within LinkedIn Recruiter to ensure that you can effectively apply the concepts learned within the training materials before attempting the exam. To get a feel for the types of questions included on the exam, you may benefit from completing the Advanced Knowledge Check - available on the Learning Center.

What is the Advanced Knowledge Check? How should I use it as I prepare for the exam?

The Advanced Knowledge Check is a learning assessment to help you identify strengths and gaps within Recruiter. Topic-level feedback is provided to help you focus your learning efforts as you prepare for the Certification exam. The questions are intended to give you a feel for the type of question you may be asked on the LinkedIn Certified Professional – Recruiter exam; however the Knowledge Check is not intended to be used as a predictor of passing the Certification exam.  Please note that the content on the Advanced Knowledge Check will not reflect next generation Recruiter enhancement features until mid-late Q3.

Not all recruiting organizations use LinkedIn job postings or Recruiter job slots. Why are questions about these capabilities included on the exam?

LinkedIn recognizes that while you may not currently be using job postings or job slots, organizations must be able to react quickly and flexibly to changing business needs. Requiring you to know how to effectively display jobs to potential candidates ensures that the LinkedIn Certified Professional—Recruiter certification will be relevant in the overall recruiting industry as a foundational skill set, now and in the future. 

I have a LinkedIn Recruiter account but I don't know who my sales representative is. How can I obtain contact information to learn more?

Please contact us with the name and location of your company, and we'll provide you with the information you need to get in touch with your sales representative.

What if I don't have a LinkedIn Recruiter account? How do I access the Learning Center and register for the exam?

At this time, only LinkedIn Recruiter customers can access the Learning Center. Recruiter Lite customers do not have access because many of the robust capabilities included with Recruiter are not used in Recruiter Lite. However, anyone can register for the exam by visiting https://www.webassessor.com/linkedin.

What do you do with my exam data and personal information?

We collect your personal information – including your name, address, email address, exam response data, and exam scores – when you register with Kryterion. We use this information to track, verify, and inform you of your exam and certification status. Your passing status may be shared with your employer on request if your employer paid for your exam or if you used your employer’s Recruiter subscription for preparation. However, your scores are never shared.

Check out our full privacy policy at https://www.linkedin.com/legal/privacy-policy.

Certification Handbook